If you backed up your Surface Duo to your Google Account before you sent it in for service, you can restore your Surface Duo from the backup during setup. During setup, when you’re asked to sign in, use the same Google Account and Microsoft account you originally used on your Surface Duo. Press the Fingerprint Power button to turn on your Surface Duo. Step 3: Turn on your Surface Duo and complete setup To learn more, see Attach the Surface Duo Bumper. To help protect your Surface Duo, attach the bumper if you have one. Learn how Step 2: Attach the Surface Duo 2 Bumper When you get your Surface Duo, insert your SIM card into it. After service, you'll need to set up your Surface Duo 2, install updates, and then reinstall and update your apps.
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